Agreement to Terms
By accessing or using DoNotContact.net ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Service Description
DoNotContact.net is a subscription-based suppression list service that:
- Helps reduce unwanted political communications
- Shares only hashed (anonymized) versions of your contact information
- Operates with strict data minimization and privacy-first principles
- Provides transparency in how your data is used
Authorization to Act as Agent
Legal Authorization
By using DoNotContact.net, you appoint and authorize us to act as your agent for the limited purpose of sending opt-out requests to political campaigns and other senders on your behalf under federal laws, including the CAN-SPAM Act (15 U.S.C. § 7704) and TCPA (47 U.S.C. § 227). You acknowledge that we facilitate these requests using anonymized identifiers to protect your privacy, and compliance by recipients depends on their legal obligations.
Privacy-First Commitment
Privacy-First Design
We minimize personal data storage through cryptographic hashing. In our systems, we store only irreversible hashes of your contact information that allow campaigns to identify and remove you from their lists without ever revealing your actual contact details. While payment processing requires your contact information to be stored with Stripe (our secure payment processor), our core suppression service is designed to protect your privacy through advanced cryptographic techniques.
Data Minimization
- We use cryptographic hashing to store only irreversible hashes of your email addresses and phone numbers in our suppression systems
- We cannot reverse-engineer these hashes to reveal your actual contact information
- We collect only the minimum data necessary to provide our suppression list service
- Payment processing data is handled separately by Stripe according to industry standards
Transparency
- Secure customer dashboard for account management
- Full data access available through secure verification process
- Clear documentation of all data sharing practices
User Responsibilities
Accurate Information
- Provide accurate email addresses and/or phone numbers
- Keep your payment information current
- Notify us of any changes to your contact preferences
Lawful Use
- Use the Service only for legitimate suppression purposes
- Do not attempt to circumvent our security measures
- Do not use the Service to harm others or violate laws
Subscription Terms
Service Tiers & Pricing
Spam Stopper - Targeted
$5
per campaign
- • One-time fee per campaign
- • Opt-out from specific campaigns
Shield Protection
$10
per month
- • Monthly subscription plan
- • Complete protection from all current and future campaigns
Billing and Payment
- Payments processed securely through Stripe
- Automatic renewal unless cancelled
- Pro-rated refunds for annual subscriptions (first 30 days)
- 30-day grace period after failed payment
Data Sharing with Campaigns
What We Share
- What we share: Only hashed identifiers (email/phone hashes)
- Purpose: To perform the suppression service you hired us for
- Business necessity: Data sharing is essential to provide the service you subscribed to
Comprehensive Data Sharing Framework
We share your hashed identifiers through three distinct channels:
1. Core Service: Direct sharing with political campaigns as requested by you to perform the suppression service you paid for
2. Compliance Alliance (Outbound): Enhanced suppression coverage through our network of approved campaigns, vendors, and list companies
3. Compliance Alliance (Inbound): Alliance members share anonymized deliverability data back to us for service quality improvement and deliverability scoring
All data sharing uses only SHA-256 hashed identifiers - your actual contact information remains completely private.
Compliance Alliance Member Requirements
Political campaigns, marketing vendors, and list rental companies that join our Compliance Alliance agree to:
- Use data ONLY for suppression purposes
- NOT use data for targeting, marketing, or voter outreach
- NOT attempt to reverse-engineer or decrypt hash values
- Maintain appropriate security measures for data protection
- Delete data upon campaign conclusion or as requested
- Share anonymized deliverability data (bounces, spam complaints) back to Alliance for service improvement
- Participate in bidirectional data sharing to enhance ecosystem-wide suppression effectiveness
Note: These requirements apply only to campaigns that register with our service and use our APIs. We cannot control how campaigns that do not use our service handle suppression requests.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Service Availability
- • Service provided "as is" without warranties
- • We do not guarantee 100% uptime or availability
- • We are not responsible for third-party service interruptions
Damages
- • Our liability is limited to the amount you paid for the Service
- • We are not liable for indirect, incidental, or consequential damages
- • This limitation applies even if we have been advised of the possibility of such damages
Suppression Effectiveness
- • We cannot guarantee that all campaigns will honor suppression requests
- • We provide the mechanism for suppression but cannot control campaign compliance
- • Effectiveness depends on campaign participation and compliance
Compliance and Legal Obligations
Regulatory Compliance
Our Service complies with:
Service Communications
Communication Rights
We may contact you using information collected during account setup for business purposes, including:
- Account security: Password resets, security alerts, breach notifications
- Legal compliance: Privacy requests, data access, policy updates
- Service delivery: Billing issues, service updates, technical support
- Marketing communications: Service updates, new features, promotional offers (opt-in basis)
- Advertising: Social media advertising, targeted marketing using hashed identifiers
All communications comply with CAN-SPAM, TCPA, and applicable regulations. Marketing communications require explicit opt-in and include easy unsubscribe options.
Termination
We may terminate your access to the Service at any time, without notice or liability, for any reason or no reason, including if we believe you have violated these Terms of Service.